DPDC Services
Quick answer
DPDC (Dhaka Power Distribution Company Ltd) distributes electricity in parts of Dhaka. Its site dpdc.gov.bd has online new connection, customer services, complaint submission and tracking, tariff rates and a citizen charter.
Documents required
- Customer/meter number
- National ID (new connection)
- Proof of land/house ownership (new connection)
Steps
- Go to dpdc.gov.bd.
- For a new connection use the 'Online new connection' link.
- See 'Customer service' for bill/prepaid information.
- For problems use 'Submit complaint'; check status via 'Complaint tracking'.
- See 'Tariff rates' and the citizen charter for rates and timelines.
Common mistakes
- Applying from outside DPDC's area
- Using a wrong customer number
- Not saving the complaint number
FAQ
Where is DPDC's online new connection?
The 'Online new connection' link on the dpdc.gov.bd home page.
How do I check complaint status?
Use the 'Complaint tracking' link on the site.
What is the fee?
See the latest fee on the official site.
Can I apply directly from this site?
No. NagorikSheba is an independent information platform — applications can only be made at the relevant government office or its official website.