Electricity Bill
Quick answer
Electricity bills are checked and paid through your distribution utility. In Dhaka, DESCO offers 'DESCO e-Bill' and a mobile app on desco.gov.bd, and DPDC (dpdc.gov.bd) has customer services.
Documents required
- Customer/account number or meter number
- A copy of a previous bill or its details
- Meter number for prepaid meters
Steps
- Go to your utility's official site (e.g. desco.gov.bd).
- Find the 'DESCO e-Bill' or online services link in the menu.
- View bill details using your customer number.
- Pay through the channel the utility directs.
- For prepaid meters see the utility's prepaid customer service section.
- Keep the payment receipt.
Common mistakes
- Entering a wrong customer number
- Paying through unofficial sites or apps
- Not keeping the receipt
FAQ
Where do I see my DESCO bill online?
Under the 'DESCO e-Bill' link on desco.gov.bd.
What about prepaid meters?
DESCO and DPDC sites have prepaid information/customer service sections.
What are the charges?
See the latest tariff and charges on the official site.
Can I apply directly from this site?
No. NagorikSheba is an independent information platform — applications can only be made at the relevant government office or its official website.